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eSSESSMENT · Coherence help

FAQ

Quick answers to common questions.

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Is Coherence free?

Yes. Coherence is free to download on iPhone and Android.

Do I need a wearable?

No. Coherence reads your pulse and breathing with your phone’s front camera.

Is video of my face saved?

Only during live sessions that are recorded. Before recording starts, Coherence shows a recording notice, and recording begins only after you tap Agree and start. Scans, breathing exercises and other activities don’t save video. Video is never sent to third-party AI providers.

Is Coherence a medical device?

No. It’s for general wellness use only and isn’t intended to diagnose or treat any condition.

How do I delete my account or data?

Go to Settings › Privacy and tap Request Account or Data Deletion. It opens a prefilled email to Presage support.

Who do I contact for help?

For questions about your program, contact the organization that invited you. For the app, email support@presagetech.com.

Search guides for the Console, Coherence and Liveline.